Work with DYV
DYV offers a range of custom jewelry design services: Existing DYV designs can be customized, or we can rework an heirloom or sentimental piece that you love but don’t currently wear. If you have a specific idea, source of inspiration, or concept in mind, we can also start from scratch to create a one-of-a-kind piece designed just for you.
To get the ball rolling, please fill out the ‘Schedule Consultation’ form so we can discuss your vision and needs.
Step 1: Free consultation
We begin with a free project consultation. During this stage, we ask that you share as much detail as possible. The more specific you are about your ideas, timeline, and budget, the better we can determine how to bring your concept to life.
Please note: A consultation does not guarantee project acceptance. DYV reserves the right to decline projects that are not aligned with our design aesthetic, timeline availability, or technical feasibility.
Step 2: Design & Pricing
Based on our consultation, we will present design options for you to review. Once you approve the design, quote, and timeline, payment is required in full in order to begin production. Production timelines begin once payment has been received.
All custom projects require full payment upfront prior to production.
Custom designs are made to order and are final sale.
Due to the bespoke nature of custom jewelry, payments are non-refundable once production has begun.
Minor design refinements may be accommodated during the design phase; however, significant changes requested after approval may incur additional fees.
Step 3: Production
Based on the requirements for your unique project we start production using the appropriate process. This may include wax carving and casting, or hand fabrication from scratch. Throughout this stage, we focus on craftsmanship, precision, and honoring your vision as it transforms into a wearable piece of art.
DYV is not responsible for delays caused by circumstances beyond our control, including but not limited to material availability, supply chain disruptions, or force majeure events.
Step 4: Completion
Final finishing touches are applied, and your custom piece is complete and delivered to you. Now it’s your turn—wear it, love it, and treasure it.
Resizing & Repair Policy
Each custom project includes one complimentary resizing or repair, if needed. The client is responsible for all shipping and insurance costs associated with sending the piece to and from DYV. This offer applies to standard resizing or minor repairs only; extensive alterations or additional repairs may incur additional fees.